Meet the Team

Veronika

Founder and Principal Agent

PhD in Economics. Former university professor. Licensed insurance agent and Social Security Registered Analyst. Veronika brings an educator’s approach to Medicare, breaking down complex topics so clients actually understand their options before making a decision. She founded Chief Insurance Services to offer what’s missing in the industry: clear, unbiased guidance without sales pressure. She leads a team of licensed agents and has helped thousands of families nationwide.

Nadia

Senior Licensed Insurance Agent

Holds a Bachelor’s degree from Kuyper College and brings a unique mix of professional experience as a medical interpreter, executive assistant, and educator. Her work as a medical interpreter gave her firsthand insight into the confusion and stress people experience when dealing with healthcare and insurance. That’s what drives her approach today: making complex insurance topics simple, clear, and personal.

Roza

Licensed Insurance Agent

Two bachelor’s degrees – in Political Science and Speech Pathology. Roza brings a rare combination of healthcare, financial, and legal experience to her clients. As a former manager of a homecare company, she understands the healthcare system from the inside. Her background in retail banking and title insurance gives her a sharp eye for the financial details that matter when choosing a Medicare plan.

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Liliia

Licensed Insurance Agent

Master’s degree in International Economics. Bachelor’s in Management. Before joining Chief Insurance Services, Liliia spent years in aviation operations where she earned certifications in customer service and conflict management. That experience taught her how to communicate clearly and help people make decisions when they’re overwhelmed with information. She brings those same skills to every Medicare conversation.

Dinara

Licensed Insurance Agent

Master’s in Economics & Business. Data Analytics experience. Before joining Chief Insurance Services, Dinara built her client service expertise supporting Google’s business clients. She combines analytical precision with a personal touch, making sure every client gets a Medicare recommendation backed by careful research and attention to detail.

Natalia

Licensed Insurance Agent

Natalia brings hands-on healthcare industry experience as a former Health Insurance Claim Officer. She’s processed the paperwork, dealt with the denials, and seen what happens when people pick the wrong plan. That insider knowledge helps her guide clients through Medicare with a clear understanding of how claims, coverage, and benefits actually work.

Rita

Client Support Specialist

Degree in Trade and Non-Economic Relations. Rita brings over a decade of customer service and logistics experience to Chief Insurance Services. For nearly 10 years, she managed complex schedules, coordinated between multiple parties, and resolved issues under tight deadlines. She keeps the behind-the-scenes running smoothly so every client gets timely, reliable support.

Simplifying Medicare and Health Insurance Choices

If you’ve been struggling with making decisions about your Medicare and Health Insurance choices, you’re in the right place. Our insurance agency is dedicated to helping you understand Medicare and Health Insurance in simple, plain terms, making it easy for everyone to make educated decisions. Our priority is to help you grasp the basics so you can handle your supplemental choices with confidence. We ensure that Medicare and Health Insurance are straightforward and stress-free, empowering you to make the best decisions for your health and future.

Established and Trusted Expertise

Founded in Grand Rapids, Michigan, our agency is licensed in all 50 states and represents more than 30 highly-rated insurance carriers, including Aetna, Cigna, AARP, United Healthcare, Blue Cross, Anthem, Mutual of Omaha, and many other A-rated providers. Our consultations are always free and never add any additional cost to the price of your plan. We pride ourselves on offering trusted expertise and a broad range of options to meet your specific needs, ensuring that you get the best possible coverage.

Comprehensive and Lifetime Support

We assist with Medicare and Health Insurance needs daily, ensuring you’re never left alone with your questions. Our services include helping with applications for Medicare parts A and B, guiding you in the right direction, and assisting in choosing a Medicare supplement or Medicare Advantage plan. We consider your doctors, prescriptions, and additional benefit needs like dental and vision. After submitting your application, we provide lifetime support for your policy. While many brokers can sell you a policy, few offer the lifetime support and confidence that your questions will be answered and issues resolved. Experience our straightforward, pushy-free service by calling 616-600-8444 for help.